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CUSTOMER CARE
Here when you need us
Whether the power is out, you need account guidance, or you have an idea for better service, start here. We will point you in the right direction.
CONTACT DIRECTORY
Choose the right conversation.
Direct contact details for customer support, reporting and our head office in Ondangwa.
01
0800 000 100
02
083 282 2123
03
81673
04
083 282 2100
Customer support
Questions about your account, service or an application.
Customer reporting centre
Report an interruption or speak to the reporting team.
SMS line
Send a concise customer-service message by SMS.
Switchboard
Reach NORED head office and general administration.
VISIT US
Head office, Ondangwa.
Main Road, Ondangwa – Ongwediva
Opposite Okapana Total Service Station
Postal address: Box 639, Ondangwa
POWER INTERRUPTION?
Open fault reporting